Beyond Excellent Customer Service
I made the decision to venture into creating short videos for branding purposes, but I quickly encountered a frustrating problem. Whenever I read off cue cards, my eyes were visibly shifting back and forth, hindering the smooth delivery of my content. Determined to overcome this obstacle, I embarked on the challenge of setting up my own mock studio, complete with the necessary equipment, including a Teleprompter.
Admittedly, I was apprehensive about taking on this task since I had no prior experience in this field. Nonetheless, I decided to proceed, and I must say that my experience with the Prompter people has been nothing short of exceptional! Notably, the customer service provided, the valuable guidance and recommendations offered prior to my purchase, and the ongoing support I received during the setup process were truly outstanding.
Paolo Cruz, the gentleman who assisted me throughout this journey, deserves special recognition. His level of support and responsiveness to my every query surpassed my expectations. I cannot emphasize enough how valuable he is to Prompter People. I am unsure of his exact title within the company, but his dedication and commitment make him appear as if he were an owner. This man deserves a raise…Well done!
Overall, I am incredibly satisfied with my Teleprompter purchase and the entire experience with Prompter People. The Prompter Pal Pro has significantly improved my video production, and I wholeheartedly recommend it to anyone in need of professional teleprompting equipment.